double flame

September 2014 Newsletter

September 2014
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Kurt's Corner


Recently, reflecting on the power of observation, I have discovered that in so many of life's facets, observation provides the best first step to success.  There's power in doing nothing!

How can this be true in a world of fast-paced go get 'em business?  First, observation requires quiet, which tends to remove ego from the matter.  So, we stop talking when the sale is made, or more importantly, we listen to the customer's suggestion or complaint.  And by doing so, we learn so much about what's working or not. That's why we developed the PuroTemp remote humidification system - by listening to customer desires.

Secondly, observation gives us the opportunity to deploy the trio of great communication: ask, listen and (really) hear.  This is exactly how we understand the needs of others - whether product needs as noted above, or perhaps just individual needs among team mates. Not only does this integration of others' thoughts make them relevant to the discussions (be they inside XIKAR or out), but they also help us to communicate our respect and appreciation for them.

Most importantly, observation, combined with the tools of listening, enables us to achieve collaborative creativity.  And this powerful result has catapulted us into areas we didn't before dream possible.  You can imagine that we accomplish more and better solutions through collaboration.  And more importantly, everyone is part of the process.  Recently, we attended the Intertabak cigar show in Dortmund Germany, where we had the "official" launch of the Allume lighter family.  Our European distributors collaborated with us in the design and color choice of this lighter family - and it is now the #1 selling launch item in the history of XIKAR.

Enjoy the results of our observation process.  And if you have some observations of your own to make, please let us know!


Kurt Van Keppel
President, XIKAR, Inc.

July 2014 Newsletter


July 31, 2014

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Kurt's Corner
We are back from Las Vegas, and the IPCPR Trade Show
was a tremendous success! Our team works hard all year
to create the newest and most cutting edge cigar
accessories, and this year was no exception. The latest
XIKAR innovations were inspired by beauty and power, from
the heights of mountaintops, to the depths of the ocean.
You will be prepared to take on cigars bigger than you've 
ever imagined
, and will never again find yourself without a
cutter on hand
. Of course, all products exemplify 
superior form, feel and function, the Essence of XIKAR!

The industry received our new accessories with adulation
at the IPCPR Convention, and we look forward to getting them into your hands. This newsletter will introduce you to some of the new XIKAR innovations, and we will continue to feature a new product every month through the end of the year. 

 I want to thank you all for your loyalty to XIKAR as we progress with our commitment to revolutionary product development. I am certain that you will be impressed not only with the new releases, but the future introduction of creative concepts as XIKAR continues to serve you... for life!


Kurt Van Keppel
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