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August 2016 Newsletter

XIKAR NATION
August 2016
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Kurt's Corner
Guest Author: Rob Lembke, XIKAR VP Engineering and Process Excellence
on Crystal Humidifiers vs. 2-Way Humidity Control

         
 XIKAR and Boveda announced our supply partnership just prior to this year's IPCPR show.  We here at XIKAR HQ are very excited about this development and we welcome Boveda's 2-Way Humidity Control technology to our product line.  For years, XIKAR has provided numerous ways to keep your cigars stored properly and for many people our PG-based products have been (and will continue to be) the best solution for them.  In some cases, however, the XIKAR 2-Way Humidity Control will provide a precise and convenient solution that can only be achieved using Boveda's patented salt-based technology.  A few situations that may be ideal for XIKAR 2-Way Humidity Control are travel cases or other containers that have air-tight seals and non-wood structures.  Containers such as these hold humidity well, allowing for the precision of the 2-Way Humidity Control packs to really shine.  

The addition of the XIKAR 2-Way Humidity Control products to our humidification line rounds out our offerings for consumers, giving you a wide range of choices based on your specific needs, budgets and desire for convenience.  

Find more information on choosing the right XIKAR humidification device for your cigar storage needs in the XIKAR U section below.
   

February 2015 Newsletter

XIKAR NATION
February 2015
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Kurt's Corner

We’re working on a promise!
 
XIKAR recently engaged in some very effective management training, which included the elements of a request and a commitment (promise).  According to the Coach’s wisdom, our whole social fabric revolves around communication. Organizations, or networks of communications made up of requests and promises, will perform best when they effectively achieve a high standard in each.
 
A good request includes a committed speaker, who verbally or in writing states a request that contains a timeframe (delivery date), the future actions, and the expected conditions of satisfaction.  Appropriate mood and context assist in getting to yes – (the right request at the wrong time is the wrong request).
 
The request becomes a promise or a commitment only once the listener declares, “Yes” (I will do it by then).  If that promise is broken, the relationship diminishes.  And not dealing with broken commitments almost always leads to resentment and a drop-off in effectiveness in organizational accomplishment.  Yet we cannot keep 100% of the promises we keep. Thus, managing commitments becomes key in a world where our commitments take most of our time. 
 
How then do we manage our commitments and our time?  First, by learning to say “yes”, and “no”, and then with two more detailed tools. One might reasonably “Commit to commit” when further information is needed. (“I need to check my calendar, then I’ll let you know.”)  Or perhaps one might counter offer (“I can’t get it done by tomorrow, but I could by Friday”).  Finally worth noting is the broken promise: sometimes we have to break a promise.  We should always endeavor to do it up-front, to give advance notice and a chance for a renegotiation.
 
You may wonder why I spent this space on something so simple!  Simply put: we thought we had it right until we brand the formal request / promise approach. It has really helped.  Secondly, it has really helped in other areas outside of business.  I’m sure you can imagine your own examples!
 

Kurt Van Keppel
President, XIKAR, Inc.
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